Privacy Policy
How Expert TV Mounting collects, uses and protects your information.
This privacy policy explains how Expert TV Mounting (“we”, “us”) handles personal information collected through experttvmounting.ca, by phone, WhatsApp and email. We follow the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you request a quote or book a service, we may collect your name, phone number, email address, city or address, details about your TV, wall and project, preferred dates, and any photos you choose to send. When you visit the website, basic technical information such as your browser type, pages viewed and approximate location may be collected through cookies and analytics tools.
How we use it
- To respond to your enquiry and prepare a quote
- To schedule, carry out and follow up on your installation
- To contact you about your appointment by phone, text, WhatsApp or email
- To improve our website and understand which pages are useful
- To meet legal, tax and accounting obligations
We do not sell or rent your personal information.
Sharing
We share information only with service providers that help us run the business, such as website hosting, email and analytics providers, and only as needed for those services. We may disclose information if required by law.
Messaging apps
If you contact us on WhatsApp, your messages are also handled under WhatsApp’s own privacy policy. Please avoid sending sensitive personal information that isn’t needed for your quote.
Cookies and analytics
We may use cookies and tools such as Google Analytics to understand how visitors use the website. You can block or delete cookies in your browser settings. The website will still work without them.
Retention and security
We keep your information only as long as needed for the purposes above or as required by law, and take reasonable steps to protect it from loss, misuse and unauthorized access.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to being contacted, by emailing info@experttvmounting.ca.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
Expert TV Mounting · Hamilton, Ontario · info@experttvmounting.ca · 437-269-4776